Cookie statement

In the digital environment of SurgeryBooking B.V., where interaction and data exchange are essential, we maintain a transparent policy regarding the use of cookies and similar technologies. These tools play a crucial role in shaping your online experience and allow us to gain insights into how you interact with our Services. In this context, we provide you with this comprehensive cookie statement, in which we elaborate on the types of cookies we use, their purposes, and how you as a user can influence your cookie preferences. We believe in providing clarity so that you can make informed decisions and be fully aware of the impact of these technologies on your interaction with SurgeryBooking B.V.

SurgeryBooking B.V. uses various technologies, including cookies, trackers, scripts, and social media buttons, on our platform. These technologies play a crucial role in enhancing your experience by providing a more efficient, faster, and more secure interaction. Some of these technologies are also deployed by third parties engaged by SurgeryBooking B.V. We place great value on your privacy concerning these technologies. For more detailed information about how we handle your data, please refer to our privacy statement.

When you first visit our platform from a device such as a computer, smartphone, or tablet, our cookie banner will be displayed. Here you can choose to accept all cookies or adjust your cookie settings. However, we will always place cookies to remember your cookie choices and other technically necessary cookies for the optimal functioning of our platforms.

1. Technologies

1.1 Cookies
A cookie at SurgeryBooking B.V. is a simple small text file that is sent along with the pages of our platform and stored by your web browser on the hard drive of your computer. Our cookies serve various functions to enhance your interaction with our platform. Some cookies facilitate a single website visit and link your activities on our platform. Other cookies remain stored on your hard drive and are returned to our servers or those of third parties who have placed the cookies on our behalf during a subsequent visit to our platform.

When you accept cookies on SurgeryBooking B.V., we collect specific data to improve your experience on our website. The data we obtain varies and includes:

. Technical information: This includes details about your device, such as the type of device you use, the operating system, browser, and screen resolution. This technical data enables us to optimize the website for your device's characteristics.
. Interaction data: We collect information about how you interact with our website, such as pages visited, click behavior, duration of your visit, and any interactions with specific elements on the website. This data helps us understand and improve the user experience.
. Preference settings: When functional cookies are used, we collect preferences such as language selection and other customizations that personalize your experience.
. Location data: Depending on the cookies used, we may collect information about your geographical location. This enables us to provide local content and relevant services based on your location.
. Identification data: In some cases, cookies may contain unique identification codes to recognize you during returning visits. This can be relevant for personalized services and functionalities.

These cookies play a crucial role in optimizing your experience on SurgeryBooking B.V. We use both session cookies and persistent cookies. Session cookies are temporarily stored and deleted once you close your web browser, while persistent cookies remain on your device for a longer period, making them available for your next visit to our platform. The use of these cookies enables us to remember your preferences, analyze website performance, and offer personalized content.

At SurgeryBooking B.V., cookies are used not only for our own analytical purposes but also in collaboration with trusted third parties who place cookies on our behalf. This enables us to collect statistics, analyze trends, and optimize our services. Our commitment to your privacy means these cookies are only used in accordance with our privacy statement and applicable laws and regulations.

We aim to be transparent about our use of cookies. For further details on how we handle your data, we invite you to consult our privacy statement.

1.2 Script
A script at SurgeryBooking B.V. is a piece of program code that plays an essential role in the optimal functioning of our platform and the creation of interactive elements. This code can be executed in two places: on our server or on your own device.

These scripts contribute to enriching your experience while using our platform. They are used to enable interactive features such as dynamic forms, real-time updates, and other functionalities that improve your interaction with our services. Whether on our server or your device, these scripts ensure that the right functions are executed correctly, guaranteeing a smooth and pleasant user experience.

Our commitment to transparency means we handle the use of scripts carefully and ensure they are implemented with consideration for your privacy. Whether running on our server or your device, the scripts are implemented in accordance with our privacy statement and applicable laws and regulations. We strive to provide you with clear insight into the use of these scripts and their specific purposes so that you can explore our services with confidence and clarity. For further details on our privacy policy, we gladly refer you to our privacy statement.

1.3 Tracker
A tracker at SurgeryBooking B.V. is a small, invisible element, such as text or an image, on our platform that is used to map traffic on our platform. To track traffic, we use various trackers, each designed to store different data about you. We also reserve the right to place third-party trackers on our platform, allowing us to monitor traffic on our platform.

These trackers are strategically deployed to collect valuable information about how you use our platform. For example, they may store data about the pages you visit, the length of your stay on the site, and the interactions you engage in. By using this information, we can improve the functionality and usability of our platform as well as better tailor our marketing efforts to your needs.

At SurgeryBooking B.V., we strive to ensure your privacy when using trackers. Our use of trackers, both internally and by third parties, strictly complies with our privacy statement and meets all applicable data protection laws and regulations.

If you would like more detailed information about how we handle your data, we invite you to consult our privacy statement.

2. Purposes

At SurgeryBooking B.V., we use cookies, trackers, and scripts for various purposes, namely functional, analytical, and marketing purposes. Below, we provide an overview of the different purposes for which these technologies are used. For a detailed overview of all technologies we use, their purposes, and specific functions, we refer you to our list of technologies. This list is regularly updated to provide you with an accurate overview of the technologies in use.

2.1 Functional purposes
We use various technologies to ensure that our platform functions properly and is easy to use. Scripts and cookies are deployed for this purpose. Scripts make the website interactive and ensure that actions occur when you click something. Cookies play a crucial role in enabling features such as the shopping cart, in which selected products are remembered. Remembering your address is also a function that would not work without cookies. Some technologies used for functional purposes are so essential to the operation of our platform that they cannot be disabled. These technologies are not stored longer than a few hours after your website visit.

2.2 Analytical purposes
We analyze your behavior on our platform using cookies and trackers to improve and tailor our platform to your preferences. We strive to make our platform as user-friendly as possible, for example by tracking which pages are visited most and how you navigate our platform.

2.3 Marketing purposes
Naturally, we hope that you use our platform frequently and therefore use cookies and trackers for advertising purposes. Through cookies, we can offer interesting deals and discounts based on your use of our platform and your preferences. For marketing purposes, we also use trackers to check whether you came from one of our advertisers' websites.

3. Security

At SurgeryBooking B.V., the protection of your personal data is a priority. We recognize the importance of a robust security system and take extensive measures to protect your data against unauthorized access, loss, or theft. The security of your data is embedded in our privacy policy, and we apply the most advanced techniques and protocols to ensure your information is safe.

Our approach to data security includes multiple layers of protection, including encryption, advanced firewall technology, and strictly controlled access protocols. We regularly conduct audits and tests to ensure the effectiveness of our security measures and stay continuously informed about new threats and technologies.

We want you to use our platform with confidence, knowing that your data is in safe hands. Our privacy policy provides a detailed explanation of our security practices and the steps we take to protect your personal data.

4. Retention period

At SurgeryBooking B.V., we apply specific retention periods for the data we collect via cookies, scripts, and trackers, based on their specific purposes. These retention periods vary depending on the nature of the technology and the purpose for which it is used. We ensure that data is not retained longer than is strictly necessary for the intended purposes.

Session cookies, which are intended to optimize your user experience during a single visit, are deleted once you close your browser. Persistent cookies, on the other hand, may remain on your device for a longer period to remember your preferences for future visits.

We regularly evaluate our retention periods to ensure compliance with applicable laws and regulations and to maximize the protection of your data. Detailed information about the specific retention periods of the different technologies we use can be found in our privacy statement.

5. Exercising rights

At SurgeryBooking B.V., we value your rights regarding your personal data and offer you various ways to control the data we collect through cookies, scripts, and trackers. You have the right to withdraw your consent at any time, request access to your data, correct it, delete it, or restrict its processing.

If you choose not to consent to the placement of cookies or other technologies, you can indicate this in your browser settings. In addition, we offer you the option to adjust your cookie preferences via our cookie settings, which are accessible at all times.

We aim to make it easy for you to exercise your rights and have established a clear process for submitting requests. More detailed information on how to exercise your rights and the procedures we follow can be found in our privacy statement.

6. Final provisions

At SurgeryBooking B.V., we recognize the importance of continuous improvement and adaptation to changing technologies and regulations. Therefore, we reserve the right to update this Cookie Statement periodically to ensure that it remains up to date with the latest developments.

Any changes to this statement will be published on our platform in a timely manner so that you are always aware of the most recent information. We encourage you to consult this Cookie Statement regularly to stay fully informed about our cookie policy.