Help center.

Yes, you can. Creating a profile is not required to make a booking. You will receive a confirmation by email. (Make sure to check your spam or junk folder as well.) However, having an account allows you to manage everything more easily and in one place.

Go to the password reset page (https://surgerybooking.com/forgot-password) and click on ‘Forgot password’. Already logged in? Go to your account settings and select ‘Send reset link’.

Log in, go to the clinic’s profile, and click on the yellow stars. Reviews should be honest, respectful, and based on facts.

Use the form at the bottom of the clinic’s profile. Your request will be sent directly to the clinic. Any follow-up questions can be asked during the consultation.

For users: it’s free. Some consultations or treatments require payment — this will be clearly stated in advance. Clinics pay a 7.5% commission and can optionally choose a subscription starting at €25 per month.

No. SurgeryBooking does not act as a travel agency. We simply facilitate contact between users and clinics.

We are fully GDPR compliant. For more details, please refer to our Privacy Policy (https://surgerybooking.com/privacy-policy-clients).

Bookings cannot be modified once submitted. To make changes, cancel the original booking through your account and submit a new one if needed.

Report it to our support team at [email protected]. We will review the case and mediate where necessary.